Terms of Service

1. Operator & contact

The operator of the NOXURA Service (the “Service”) is [FILL IN NAME / COMPANY], Company ID: [FILL IN], registered seat [FILL IN ADDRESS] (the “Operator”).

Contact e-mail for all communication, complaints and legal notices: [FILL IN E-MAIL]. This also serves as the contact point under EU Regulation 2022/2065 (DSA).

NOXURA is an online multiplayer game (PWA) operated at noxura.app.

2. Definitions

“Player” – a natural person using the Service. “Shadow” – an unawakened, usually anonymous user with limited access. “Awakened” – a Player with full access.

“Krev” / “✦” – fictional in-game currency. “MOC” – fictional in-game score/status. “Krvavá pečeť” (Blood Seal) – one-time Generation II awakening. “Founder pack / Generation I” – one-time founder bundle.

“Lov”, “Vendetta”, “Kronika”, “Dům” (House) – fictional in-game systems of conflict and social structure.

3. Age & capacity

Due to its dark theme and microtransactions, the Service is intended solely for persons over 18 years of age. By accessing it the Player declares to be at least 18 and to have full legal capacity.

The Operator may verify age at any time and terminate the account upon breach, without compensation.

4. Account

A Player may enter as an anonymous “Shadow”. Full access and a permanent record (awakening) require registration and/or a one-time “Krvavá pečeť” fee — unless game rules state otherwise (e.g. later free awakening once capacities are filled).

The Player is responsible for keeping access to the account. The account is non-transferable; account sharing is prohibited.

Strictly prohibited: multi-accounting (one Player controlling multiple accounts for advantage, especially mass-creating fake accounts via the bite mechanic), bots, scripts, scraping and abusing bugs.

Usernames must not be illegal, offensive, hateful or impersonating; such names may be removed.

5. Licence & permitted use

The Operator grants the Player a limited, non-exclusive, non-transferable, revocable licence for personal, non-commercial use of the Service.

Copying, decompiling, reverse-engineering, disrupting, circumventing security or automated data extraction are prohibited.

6. Prices, payments & digital content

Optional digital content (Krvavá pečeť, Founder packs, transfusions, cosmetics, possibly a subscription) and virtual currency “Krev” may be purchased via third-party providers (Stripe; Apple Pay, Google Pay, cards). The Operator does not store card numbers.

All prices include applicable VAT and are shown before payment. The Operator may change prices and the in-game economy in the future; completed purchases are unaffected.

7. Virtual currency & status

Virtual currency “Krev” and status “MOC” have no real monetary value. They cannot be claimed, paid out, sold to third parties or exchanged for real money.

They are a limited licence to use a game feature within the Service, not property, payment instrument or e-money.

8. Loss of the right of withdrawal

Digital content is delivered immediately upon payment. The Player expressly requests immediate delivery and consents that, under § 1837(l) of the Czech Civil Code and Directive 2011/83/EU, they thereby LOSE the right to withdraw within 14 days without cause.

Payments for digital content and virtual currency are therefore final and non-refundable, unless stated otherwise or required by mandatory law.

9. Conduct — fiction vs. reality

NOXURA is built on fictional social conflict, rivalry and betrayal (“Lov”, “Vendetta”, “Kronika”). In-game aggression, attacks and faction rivalry are an intended part of the game (roleplay).

It is STRICTLY PROHIBITED to carry game conflict into the real world. Forbidden in particular: threats of physical violence, doxxing (publishing real personal data of other Players), racism, homophobia, extremism and other illegal content.

The Operator may immediately and without compensation suspend or delete the account and reset the score (MOC) of a Player who breaches this section.

10. Player-created content

By choosing a name and playing, the Player creates content (name, public activity, lineage) and grants the Operator a royalty-free licence to display it within the Service to other Players, which is an intended part of the game.

The Player is responsible for ensuring such content does not infringe third-party rights or laws.

11. Availability & changes

The Service is provided “as is” and “as available”, in active development. The Operator does not guarantee 100% server availability and is not liable for loss of progress due to technical error, beyond mandatory law.

The Operator may change, pause or discontinue features, game rules and economy at any time.

12. Defects & consumer rights

If the Player is a consumer, they have rights for defective digital content under § 2389a et seq. of the Czech Civil Code and Directive 2019/770/EU. Defects may be claimed at the contact e-mail.

Mandatory consumer rights are not affected by these Terms.

13. Limitation of liability

To the extent permitted by law, the Operator is not liable for indirect or consequential damages. Total liability is limited to the amount the Player paid for the Service in the last 12 months.

This does not exclude liability that cannot be excluded by law (especially for consumers).

14. Termination & sanctions

The Player may stop using the Service and delete the account at any time. The Operator may terminate the account upon breach, especially of sections 3, 4 and 9.

Termination for breach gives no right to a refund or compensation for lost progress or virtual currency.

15. Changes to the Terms

The Operator may amend the Terms. Material changes will be announced in the Service or by e-mail with reasonable notice. Continued use after the changes take effect constitutes acceptance.

16. Governing law & disputes

The relationship is governed by the law of the Czech Republic. Czech courts have jurisdiction, unless mandatory consumer rules provide otherwise.

Consumers may use out-of-court dispute resolution via the Czech Trade Inspection (ČOI, www.coi.cz) and the EU online dispute resolution platform (ODR): ec.europa.eu/consumers/odr.

17. Final provisions

If any provision is invalid or ineffective, the validity of the remaining provisions is unaffected.

These Terms are issued in the Czech version as authoritative; translations are for guidance only.